FAQ
1. What is HOBO-NOW ?
HOBO-NOW is an online store dedicated to high-quality shapewear, beauty essentials, and fashion-forward products designed to enhance your confidence and style.
2. Where do you ship?
We offer worldwide shipping! Shipping times vary depending on your location, and you can check estimated delivery times at checkout.
3. How long does shipping take?
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days (if available)
- Processing Time: Orders are typically processed within 1-3 business days.
4. Do you offer free shipping?
Yes! We offer free shipping on select orders. Check our promotions or cart page for eligibility.
5. What is your return policy?
We offer a hassle-free 30-day return policy on eligible items. Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.
6. How do I track my order?
Once your order is shipped, you will receive a tracking number via email so you can monitor your package in real time.
7. Do you offer Buy Now, Pay Later options?
Yes! We offer flexible Buy Now, Pay Later (BNPL) options through payment providers like Klarna, Afterpay, or Shop Pay (if available in your region).
8. How can I contact customer support?
You can reach our support team via:
✔ Email: lena.charles30@gmail.com
✔ Live Chat: Available on our website
✔ Social Media: DM us on Instagram or Facebook
9. Are your products true to size?
Our shapewear and fashion items are true to size, but we recommend checking our size guide on each product page before purchasing.
10. Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. After that, they are already being processed and cannot be changed.